CAROLYN R. JOHNSON , MLS, MBA

7449 E. Jenan Drive
Scottsdale, AZ 8560

(480) 596-9203/home
(602) 543-8542/office

E-mail: carolyn.johnson@asu.edu
http://www.west.asu.edu/johnso


EDUCATION

MBA, University of Minnesota, Minneapolis, Minnesota

MS in Library Science, University of Illinois, Champaign, Illinois

    HEA Title IIB Fellow in Library Science.

BA, Montclair State University, Montclair, New Jersey, Major: Spanish.
 

PROFESSIONAL CERTIFICATION

Arizona Community College Teacher Certification (Library Science, Business)
 

PROFESSIONAL EXPERIENCE

Fletcher Library, Arizona State University West, Phoenix, AZ
Business Librarian, 1996-2004
Visiting Librarian, 1995-96

Instruction - Developed course-integrated library instruction for business students in a sequenced program that incorporates critical thinking skills and information competencies; collaborated with School of Management faculty in developing assignments; created a model for teaching students to analyze, synthesize and organize information from various sources to help them with library research projects and group research; created information assignments for UNI 101 freshmen; developed handouts for library users not affiliated with ASU West; provided one-on-one instruction at the Reference Desk and remotely via telephone and e-mail.

Web - West Library Web Team - Created and maintained West Library Web 1997-98. Created and maintained Business Information web site for SOM students that integrates commercial databases, electronic journals, web sites, and print reference sources by topic; created pages for selecting business databases, citing electronic business sources in APA style, research strategies for assignments and company research for job interviews, to provide instruction 24/7; helped create a 9/11/01 site that integrates web sites and library materials on related topics; conducted sabbatical research project on web-based instruction.

Collection Development - Created a model for monograph usage studies (using the Innovative Interfaces library automation system) that is useful for selection and retention; systematically weeded and updated reference, circulating, journal, video, and microform business collections.

Other Activities - Signs Committee - Created and installed an innovative, cost- effective signage system in compliance with the Americans with Disabilities Act and the ASU Interior building signage code; updated signs and user instructions.
 

University Libraries, Arizona State University, Tempe, AZ
Instruction Librarian, 1991-96 (On leave 1995-96)
Visiting Librarian, 1990-91

Instruction - Designed and presented library instruction sessions on an ongoing basis for graduate and undergraduate courses in a wide range of subjects; conducted library tours and orientation sessions for campus organizations, visitors, and school groups; worked 6-10 hours/week at the Library Information Desk and the Government Documents reference desk.

Other Activities - Created and installed an innovative, cost-effective signage system in compliance with the Americans with Disabilities Act and the ASU Interior building signage code, including signage for extensive remodeling in campus libraries, and modifications for compliance with the ADA; initiated and organized National Library Week events for the University Libraries, 1991-1992; conceived and produced "Where's Lattie?", a slide/tape/video orientation to the University Libraries, 1990-91.
 

Scottsdale Public Library, Scottsdale, AZ
Substitute Librarian, all branches, 1989-95
Acting Youth Services Librarian, Civic Center Library, 1988
Reference Librarian, Mustang Branch, 1987-88

Reference - 20+ hours per week.

Library Administration - As a substitute, was in charge of library operations for short intervals in small branch libraries.

Collection Development - Periodicals Committee,1987-1988. Wrote Periodicals Policy for the Library and its branch; continually reviewed new periodicals and made recommendations; some collection development of subjects and formats.

Other Activities - Created the vertical file for the new Mustang Branch Library; created a communications system to alert reference desk staff to collection needs, homework assignments, and important messages; received four Library Employee Recognition Committee (LERC) Awards for innovative, cost-saving suggestions, 1987-88; created and delivered story times and children's activities.
 

Hennepin County Library, Minneapolis, MN
Substitute Librarian, community libraries throughout the county, 1977-81
Reference Librarian, Southdale Area Library, 1976-77

Reference - 20+ hours per week.

Library Administration - As a substitute, was in charge of library operations for short intervals in small county branch libraries.

Other Activities - First librarian on the staff to search computerized databases, taught other librarians to do so; took the lead to create handouts for countywide distribution on sources of information for current events FAQs; held workshops for county librarians, 1976-77; collection development responsibilities.
 

University of Minnesota, Minneapolis, MN
Assistant Director, MINITEX (state library network), 1973-76

Library Administration - Oversaw day-to-day operations of multi-state library network primarily involved in document delivery of books and photocopies to libraries in Minnesota, North Dakota, and Wisconsin; in charge of statewide library reference network and training of library school interns for this project.

Instruction - Developed and taught an extension course on using University of Minnesota and Twin Cities libraries, 1974-76.

Reference - Helped develop and implement a statewide library reference network; trained and supervised library science student interns to answer reference questions received via phone, mail, and TTY.

Other Activities - Developed and presented a continuing education program for MINITEX member librarians in MN, ND, and WI.
 

Von KleinSmid Library, University of Southern California, Los Angeles, CA
Assistant Librarian, 1972-73

Library Administration - In absence of Librarian, oversaw day-to-day operations of campus branch library serving graduate and undergraduate students; oversaw student help and periodicals binding.

Other Activities - Created a detailed subject index to the library's collection of 1400 periodical titles.
 

Asa B. Call Law Library, University of Southern California, Los Angeles, CA
Acquisitions and Assistant Reference Librarian 1971-72

Reference - Several hours per week; assisted faculty with research as requested.

Collection Development - Selected titles to be acquired from library portion of research grants.

Other Activities - Developed a new acquisition system.
 

PROFESSIONAL AWARDS

"A Spirit of Excellence," State of Arizona Governor’s Award for Team Excellence, presented October 30, 1997.

"The President’s Medal for Team Excellence," Arizona State University, presented April 21, 1997.
 
 

PRESENTATIONS (1990-

"Did Somebody Say 'McDonald's?' Using popular topics and alternative learning styles to help business students develop information skills." Presentation (with J.Buenker), Western Organization and Management Teaching Conference (WOMTC), Los Angeles, CA, February, 2003.

"Business Writing Assignments That Build Students' Information Skills," Presentation (with M.Hayden), Western Organization and Management Teaching Conference (WOMTC), Los Angeles, CA, February, 2003.

"Working with Information: Bridging the Gap in the Research Process," Presentation (with J.Buenker), Hawaii International Conference on Education, Honolulu, January, 2003.

"Working with Information: Bridging the Gap in the Research Process," Presentation (with J.Buenker and J.Delany), Thinking About Learning, Learning About Teaching: an Experiential Workshop for Teaching First Year Students and Learning Communities, May, 2002.

"Web-Based Instruction," presentations to the faculty at Arizona State University West Campus, March, 2000 and February, 2001.

"Web-Based Instruction: What's Holding You Back?" Presentation, ISETA (International Society for Exploring Teaching Alternatives), October, 2000, Redondo Beach, CA.

"Academic Library Instruction Using the WWW," Poster session, WebNet’99, Honolulu, HI, October, 1999.

"Synthesizing Information: A Model That Works for Everyone," Presentation, ISETA (International Society for Exploring Teaching Alternatives), Tempe, AZ, October, 1999.

"Creating Collaborative Web Pages," Presentation, ISETA, (International Society for Exploring Teaching Alternatives), Cocoa Beach, FL, October, 1998.

"Become an Amazing Psychic Librarian," (with L.Kammerlocher and D.Isbell) Presentation, University of Arizona, August, 1998.

"Give Us a Sign: Designing and Implementing Signage Programs in Libraries," Presentation, Library Buildings, Equipment and the ADA: Compliance Issues and Solutions, LAMA Buildings and Equipment Section Preconference, American Library Association Conference, San Francisco, California, June 28, 1997.

"West Valley Business Information Sources for Entrepreneurs and Small Business," Presentation to West Valley Chamber of Commerce, Glendale Community College, Glendale, AZ, December, 1996.

"New Library Instruction Model," Presentation, Arizona State Library Association, Annual Conference, Phoenix, Arizona, December, 1996.

"Integrating Library Instruction: Captivate Students with Timely Information and Support Them With Strategies to Use It," Presentation, ISETA-96, International Society for Exploring Teaching Alternatives Annual Conference, Columbus, Ohio, October, 1996.

"Collaboration Across Campus," Presentation, LOEX of the West Library Instruction Conference, Seattle, Washington, June, 1996. (with L. Kammerlocher and D. Gruber)

"Cooperative Learning Library Instruction Model." Presentation, Library Dialog Day, Maricopa Community College District Library Instructional Council, Phoenix, Arizona, January, 1996.

"The Librarian Who Went Into a Lecture But Came Out Practicing Cooperative Learning." Presentation, Arizona State Library Association Annual Conference, Phoenix, Arizona, November, 1995. (With D. Isbell and C. Cohen)

"Library Signage and the ADA," Presentation, Arizona State Library Association Annual Conference, Phoenix, Arizona, December, 1993.

"Library Signage and the ADA," Presentation, Library Buildings, Equipment and the ADA: Compliance Issues and Solutions, LAMA Buildings and Equipment Section Preconference, American Library Association Conference, New Orleans, Louisiana, June 24-25, 1993.

"The Internet," Presentation for Central Arizona Library Cooperative (CALC), April and May, 1993.

"The Internet," Presentation of City of Phoenix Information Technology Management Council, May, 1993.

"CD-ROMs," Presentation for Friends of the University Libraries, Arizona State University, January 6, 1993.

"Library Signage Systems," Presentation, Making the Most of What You’ve Got: Effective Renovation Strategies, LAMA Buildings and Equipment Section Preconference, American Library Association Conference, San Francisco, California, June 26-27, 1992.

"ASU Libraries," Planned and conducted in-service training for librarians in 26 schools in the Scottsdale Unified School District whose libraries are linked to the ASU catalog. Continues as liaison for inquires about ASU resources and services available to their students, teachers, and staff.
 
 

PUBLICATIONS (1990-

"Working with Information: Bridging the Gap in the Research Process," in Hawaii International Conference on Education Proceedings, Honolulu, HI, January, 2003. ISSN 1541-5880.

"Collaboration Across Campus: The Gateway to Global Business," (with L.Kammerlocher and D.Gruber), in LOEX of the West: Collaboration and Instructional Design in a Virtual Environment, Foundations in Library and Information Science, v.43, JAI Press, 1999.

"Library Signage and the ADA," in Library Buildings, Equipment and the ADA: Compliance Issues and Solutions, Proceedings of the LAMA Buildings and Equipment Section Preconference, June 24-25, 1993, New Orleans, Louisiana. Chicago: American Library Association, 1996.

"Signs of the Times: Signage in the Library," Wilson Library Bulletin, November, 1993, p. 40-42.
 
 

PROFESSIONAL ACTIVITY

Memberships

AACE (Association for the Advancement of Computing in Education), member

ISETA (International Society for Exploring Teaching Alternatives), past member, presenter at several conferences, created and maintained web site 1999-2000.

Arizona State Library Association, past member, National Library Week Committee, 1992-1995, Chair 1994-95.

Arizona Educational Media Association, past member

American Library Association, past member

Advisory Committees

Encyclopaedia Britannica On-Line, Advisory Council, 1993-1995
 

Consulting

Peppercoin.com. Research on micropayment technology and the electronic information industry. August-September, 2002.

University of Hawaii, Honolulu, HI. On site consultation on library signage; assisted with start-up of sign fabrication system and preliminary planning for signage for new library building and for existing buildings, October, 1999.

New Mexico State University, Las Cruces, NM. On site consultation on library signage; created an implementation plan for signage for New Library; developed overall signage plan for Branson Library and new Library, May-August, 1993.

Ongoing consultation on library signage by phone and e-mail with other libraries, 1993 to date. University of Hawaii, University of Arizona, Arizona State University West, University of California at Santa Barbara, University of North Texas, University of Washington.
 

SERVICE ACTIVITY

Participation in ASU Library Committees, 1990-

Collections Council, 2002-

Instruction Council, 2002-

Freshman Learning Communities and UNI 101 Planning, 2001-

ASU West Library Web Council, 2001-

Desktop Delivery Team, 2000.

Investigated delivery in several formats, conducted pilot project, assessment, made recommendations, initiated service for ASU West Library users. Search Committee, Reference Council Assistant Librarians, Chair, 1998-1999

ASU West Library Web Team, 1997-1999

ASU West Library Publications Team, 1997-1998

Search Committee, Life Sciences Librarian, Library Technology Coordinator, 1996-1997

Signs Committee, 1996-

Peer Review Committee, 1996- , Chair 2000-

Public Access Catalog Committee, III Implementation, 1995-1997

Reference Database Selection Committee, 1992-1995

Cultural Diversity Committee, 1991-1994

Compiled Cultural Diversity Calendar, created displays and flyers, organized and publicized a series of monthly films, and other events, to promote awareness of cultural diversity in the Libraries and on the ASU campus. Nominations and Elections Committee, 1993

Selection Advisory Committee, Arizona Documents Librarian, 1993

Selection Advisory Committee, Word Processing Specialist, 1992, 1993

Personnel Development Committee, 1991-1993

Wrote proposal for a library staff orientation program and surveyed library staff on their orientation needs; organized workshops for library staff; coordinated and conducted interlibrary orientation among library staff at ASU campuses for several semesters. Library Staff Association National Library Week Committee, 1991-92.
 

Participation in University Committees, 1990-

Search Committee, Library Dean, 2001-2002

Curriculum and Programs Committee, 2001-

Search Committee, Learning Enhancement Center Director, 2000-2001

Teaching Excellence Committee, 1997-1999, 2001-

Performed literature searches and helped revise policies on student evaluation of teaching; made substantial contributions to West Web page on teaching excellence which consolidates teaching resource web pages at ASU. Council for Scholarly and Instructional Activity, 1996-1999, Chair, 1997-1999 As Chair, wrote procedures and guidelines for the Council at the request of the new Vice Provost for Academic Affairs; reviewed numerous requests for internal grants for research and teaching twice a year, chaired deliberations, wrote reports, answered questions and appeals on behalf of the Council. University Career Women Program Committee, 1993-1995 Take Your Daughter to Work Day Committee, 1994-1995. Planned and coordinated speakers, activities, tours, career shadowing, lunch, souvenirs, and prizes for young women visiting ASU Tempe campus. PEGASUS, Arizona State University campus information users group, 1991-1992
 

Community Service Activities

Volunteer Coordinator and Supervisor
Property Designer and Chair of Scenery Committee - Trained, supervised, and coordinated the work of 20-30 volunteers in creating and mounting stage productions at local high schools and professional venues in Arizona.  Dance Motion Performing Company and Betty Johnson School of Dance, 1997-2002.

Teachers' Aide and Volunteer
Considerable involvement in positions of leadership, planning, organizing, writing manuals, training volunteers, research, classroom teaching, and communication to students, parents, faculty, all administrative levels, and the School Board, particularly in the art appreciation, music appreciation, instrumental music, Junior Great Books, libraries, Odyssey of the Mind, and science programs.

Reference and Research Assistance
Local arts organizations: Mill Avenue Theatre, Dance Motion Performing Company, 1993-2002. Scottsdale Unified School District, 1982-2002.